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General conditions
General conditions
Definitions
Conditions: These general conditions.
trading tecno: Designation for technical and legal issues, terms and conditions.
Client: Individual or legal entity that buys or agrees to buy techno trading products and / or services.
IPR: "Intellectual and industrial property rights", for example: patents, trademarks, utility models, trade names, trademarks, copyrights, know-how, software, images, texts and any other similar right be protected in any country.
Price: Import that the client has to pay techno trading as a remuneration for products and / or services.
Products: All those goods (including the software) described in any document published by technical trading and / or available on the web of technical trading on the Internet, or on order confirmations, delivery notes, budgets, promises and invoices that the customer buys or agrees to buy of techno trading.
Services: Services and support in general provided by techno trading.
Offer of services: Services options offered by techno trading as described in any updated document published by techno trading or available on the web of techno trading on the Internet, or to order confirmations in any of its forms (paper or telematic).
Third-party products: Products that are technically sold and that have not been manufactured or integrated by technological trading.
Third-party software: Operating systems, middleware or any other applications or software belonging to other companies.
2. Scope of Application
2.1 These Conditions will apply to all those contracts for the purchase and sale of products and / or services between techno trading and its clients.
2.2 These Conditions exclude the application of any other, unless expressly agreed in writing with technical negotiation.
2.3 All Product and / or Service orders will be considered as a Client offer for the purchase of these products and / or Services subject to these General Conditions.
2.4 trading tecno accepts the Customer's purchase offer subject to these conditions.
3. Budgets
The acceptance by the client of a budget presupposes the commitment of its execution and / or supply under the conditions of sale.
4. Price and Payment Terms
4.1 The prices indicated in the budget will be valid for a maximum period of one month from the date of the document. If there is no previous budget, the price that is in force in the trading tecno rate will be applied to the delivery of the products or the performance of the services. trading tecno reserves the right to vary the prices allowed in the budget in the event of any non-attributable factor or outside the control of trading tecno, such as, but not limited to, the increase in labor and / or material costs. .
The payment of the price of the services and products provided or supplied by trading tecno, will be made based on the payment conditions and payment formalization established by trading tecno, unless credit is granted to the Client, in which case it will be effective in the agreed form and stipulated term / s.
4.2 All annual services have a duration of 12 months from the date of their activation, contracting of the service, acceptance of projects or licenses and necessary for the preparation, review, editing of content in web projects, e-commerce platforms and payments , intranets or other developments that require the use of the services for their preparation and start-up in any of the previous phases: nest, pre-production, demo environments or tests for their preparation and review necessary before their transition to final production. The annual period of services is indicated in the invoice or pro forma invoice for annual renewal issued and sent to the client in the 15-20 days prior to the end of each period for its formalization and renewal. The invoice is issued dated the day of payment of the amount and VAT settlement.
4.3 In case of not receiving payment prior to the expiration date of the service, licenses or products and not exceeding 15 business days afterwards, the surcharge amount will be applied on the final amount to be paid by the client.
4.4 The delays and delays in the payment of the amounts corresponding to the services on their expiration dates exhausted for the renewal of licenses, services and products, the accumulative charge is established in monthly periods exceeding the expiration date of 10% on the basis total taxable of the pending invoice. This cumulative charge will be applied for monthly periods on a new invoice when making the payment of the outstanding debt. The payment of the services and the amount of delay must both be made effective and formalized in advance for the restitution of the services.
4.5 All the rights are enabled to execute the cancellation of the services in course of non-payment without prior notification, not exempting the client in any case from the responsibilities derived from the non-payment of the corresponding fees, licenses, services and derived delay amounts.
4.6 All the services necessary for the reactivation of web services, as well as domains, emails and licenses, will be requested in writing by the client and entail an amount and budget to be determined according to each case and that must be formalized for the start-up again.
4.7 Defaults terminate and limit any action that may be requested by the client, except those derived solely from the cancellation of the debt itself.
5. Property and Risk
5.1 The transmission of the Products and / or services to the Client will occur once the techno trading has received all the payment of the price. techno trading may proceed to the recovery of the Product or cancellation of any service at any time before in the event that the Client is not complying with these General Conditions.
5.2 The risk of loss or damage to the Product and / or Services will pass to the Customer or its representative from the moment of receipt.
6. Guarantee and Services
trading technologically includes a year of warranty for its general services.
The guarantee is obtained by the owner of the purchase invoice, which can not be transferred to another holder.
The guarantee covers only development adaptations that do not exceed four hours, in case of being a major techno-trading company, the client will be informed of the total number of hours required.
The warranty period starts from the billing date. The product that we have to take care of as a guarantee will be INEXCUSABLEMENT, to be accompanied by its manuals, discs, original packaging and other accessories that were provided at the time of sale, as well as a photocopy of the purchase invoice and detailed report with description of the breakdown.
In the case of sending a product by transport agency To techno trading, the amount of the shipment will be paid by the customer. trading tecno does not accept shipments or returns without the corresponding RMA number provided to the customer upon pre-acceptance of any shipment.
The guarantee will automatically be invalidated in the cases:
1- For loss or handling of any of the control labels of the manufacturer and / or the intermediaries of the distribution chain and / or techno trading.
2- When the cause of the damage or failure is the wear and tear for operation, the incorrect use, the non-application of the instructions of the accompanying manual, as well as accidents, ill-treatment, blows, breaks, accidents or breakdowns caused by Other causes not attributable to the normal operating conditions.
3- When it comes to maintenance, adjustment, repair or cleaning repairs.
4- For improper use of software installed or for the use of illegal software.
5- For damages caused as a result of viruses, computer attacks.
6- Defective or improper software configurations, or handling of those established by the client or of third parties.
7- To have a life cycle lower than the established guarantee period.
7. Intellectual Property Rights and Software
7.1 Techno trading can withdraw, exchange, block or modify the Product if necessary for any reason that alters the DPI (Intellectual Property Rights).
7.2 No exclusivity of any type (use, exploitation or any other) is established in any development, software, web, design, product or adaptation carried out by techno trading. The client accepts and assumes their rights of use under the established conditions and DPI of technical trading. The client undertakes to maintain current maintenance fees, correct usage policy and the periodic renewal of services attributable to the development carried out. Any other condition must be established previously and in mutual agreement before the start of the project.
7.3 The Client will compensate techno trading against any complaint related to IPRs and their use by the client in any product as well as in relation to third parties attributable, linked or related to the client in any form of faith and performance.
7.4 trading tecno reserves the right to litigate, negotiate and reach agreements and the Client is obliged to assist techno trading when the dispute is directly related to the Customer's Product and with DPI owned by techno trading. techno trading reserves all its DPI in the product in any way or way.
7.5 The Customer must immediately notify techno trading of any unauthorized infringement or use of the Product or its intellectual or industrial property rights. techno trading is not liable for any cause of: (i) Products or Third Party Software (ii) unauthorized modifications or uses (iii) any claim caused by the use of the Product in conjunction with any item not provided for technical trading. The Client will have to comply with the terms of the license to use the software.
7.6 The distribution, copy, modification, alteration in any type of device, format or medium, without the express authorization of technological trading, is not allowed for the DPI.
8. Data protection
trading tecno owns the personal data that users have provided. trading tecno undertakes to treat this data in a confidential manner, and will adopt all the necessary means that are at your fingertips for this. The client accepts that all the data supplied at the time is correct and authorizes the techno trading to incorporate them into a statement to be informed continuously of any news, prices, technical bulletin, etc. that may be of interest . trading tecno informs the client that for any specification, cancellation of data, or opposition to the sending of information, your information may be made by notifying you by sending an e-mail to the following address: info @ tradingtecno.net
9. Confidentiality
Each party must treat all the information received from the other party and that it is classified as confidential in the same way that it would treat its own confidential information in general, but in any case with a minimum degree of reasonable care.
10. Compliance with the current Regulations
The client must comply with the regulations in force in relation to the products supplied by technical trading insofar as this is applicable. In particular the client will comply with:
1) The policy of free competition established by the European Community, and specifically, with Law 16/1989, of July 17, defense of competition, modified by Royal Decree 7/1996 of June 7.
2) Law 34/2002 of July 11 of the information services and Electronic Commerce,
3) International and Spanish regulations regarding security of imports and / or exports to the commercialization and supply of dual use products and technologies and the non-proliferation of weapons and weapons of mass destruction (nuclear, chemical and biological weapons) .
The Customer will be directly responsible for the proper compliance with current regulations.
11. Consumer Rights
None of the mandatory provisions in force in the area of Consumer Rights will be affected by these General Conditions.
12. Applicable law and Jurisdiction
The Spanish law will be the one of application. Both parties agree to submit to the exclusive jurisdiction of the Courts of Badalona (Barcelona). If any part or clause of these Conditions is declared invalid by a court the rest will remain in force for the parties.
13. Renovation of services
Domains and hosting
13.1 Techno trading performs high and renewal services for domains, web space, mail accounts, etc. periodically renews these services with its customers within the periods indicated in the invoices issued for this purpose.
13.2 For annual renewals of domains, web space, services, applications and related developments, a prior notification is made to the customer in their email days before the end of the valid period. The payment for the renewal of the indicated services must be made ALWAYS before the due date of the service / s. Otherwise, technical trading is exempt from any liability or claim arising from the expired or expired service of the client as a third party regardless of the reasons set forth by the client.
13.3 In the event of any incident in the payment for the renewal of the periodic services of domains, hosting and related applications techno trading will determine, at the written request of the client, the costs of renewal, reactivation and costs derived from the expired or expired services of the client.
13.4 In the process of prior notification of renewal of services, the pro forma invoice will be sent with all the necessary data for its formalization, the payment will be issued to the client corresponding to the payment. If you require a prior invoice, this will indicate that you are pending payment.
Periodic fees and service prices may vary without prior notice for updating fees or for the incorporation of new services requested by the client.
tecnno trading reserves the right to cancel the services due to non-payment or other causes that it considers appropriate, consistent with the General Conditions of Sale and the DPI established legally.
Any service or product requested by techno trading including registration and renewal of domains, web hosting and related services, web design and development, as well as applications or software entail full automatic acceptance and fulfillment by the client of all Each of the General Sales Conditions described herein.
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